Articles by me / Published ArticlesHospitality lives in the most invisible acts June 5, 2026 Written by 0 I started composing my one-star hotel review on our second day in Cabo. At an ultra-luxury resort, where every villa came with a butler and private plunge pools overlooking the Sea of Cortez, every request was met with studied indifference. Nobody seemed invested in making our stay memorable. We kept calling for water. Restaurant booking requests were met with shrugs.At the award-winning spa, I was informed that guests paid a hundred dollars per head just to access the steam room and sauna—before any treatments. A spa that charges you to enter and then charges you for treatments isn’t practising hospitality, it’s running a toll booth. The toiletries were top notch, our bed felt like a cloud and we watched whales migrate from our deck, and yet we were left feeling underwhelmed.Read MoreFurther Reading... On an Anniversary Trip to Bhutan – The Hindu June 5, 2026 Meet the woman who’s on a climate mission to the North Pole June 5, 2026 Mist and mystique in Maheshwar June 5, 2026 Previous PostMeet the woman who’s on a climate mission to the North Pole Next PostThe other Vienna - The Hindu